Seamless software and IT support all in one place

Infocomm’s dedicated Managed IT Services team provide complete support for your business, keeping your systems running smoothly with a single point of contact

Stop wasting time chasing IT and software support

Dealing with separate IT providers and software vendors often leads to delays, finger-pointing, and unresolved issues – leaving your business stuck in the middle. With Infocomm’s Managed Services, you get a single, dedicated team to handle it all.

One team managing both your software and IT support
24/7 performance monitoring to prevent disruptions
Daily backup checks and monthly reports for data security
Ongoing security updates and patch maintenance
Unlimited IT support with no hidden fees

Simplify your IT and software support with a single point of contact

Proactive IT management to keep your business running smoothly

With 24/7 monitoring, regular maintenance, and unlimited support, Infocomm’s Managed Services ensure your IT systems stay secure, efficient, and always operational.

Performance monitoring to detect and resolve issues before they impact you

With Infocomm’s Managed Services, we will install software tools on your network that allow us to monitor your servers, firewalls and routers 24/7. We will be instantly alerted to any issues, enabling us to resolve them before you will probably even know about it.

Backup monitoring to keep your data safe and always recoverable

Infocomm will also conduct daily checks to make sure your back ups are working properly. We will also provide monthly back up reports via email so you know everything is under control.

Regular maintenance and reviews to minimise downtime and maximise efficiency

We will complete regular onsite and remote maintenance across your IT systems so you have minimum downtime and are able to focus on your business and maximising your operations.

Unlimited ongoing support with real people ready to assist when you need it

With Infocomm’s Managed Services, you will have unlimited phone support where you can pick up the phone and talk to a real person. You will also get ongoing equipment support for your hardware, anti-virus software for all your PC’s and Servers, and email spam filters that provide daily email notifications to individual users.

Infocomm’s Managed IT Services are powered by our dedicated team at Discover. Our teams work hand in hand to ensure you have a single point of contact for your transport and logistics software, business software, IT support and hardware.