Software and IT Support powered by ongoing relationships
In most businesses the Software vendor and the IT provider are two separate entities neither fully understanding the other’s environment. So when issues do arise there can be a lot of finger pointing between these entities as to who owns the problem with you the customer stuck in the middle. With Infocomm this can be a thing of the past as we are also able to offer complete IT Support of your business via our Managed Services offering.
During our 30+ year history, we’ve come to believe that providing a powerful software solution combined with our Managed IT Servces provides peace of mind to our customers knowing their technology is in good hands. That’s why we offer more than software and provide a personalized approach for those customers who need it.
Infocomm’s Managed Services will keep your business moving
For a set monthly fee, our Managed Services will keep your business up and running and let you focus on your business.
Infocomm’s Managed Services include:
- Performance monitoring – we will monitor your servers, firewall and routers 24 / 7 by installing software tools on your network that alert us instantly to any issues found and which record overall performance and provide monthly network performance reports via email
- Backup monitoring – we will check and make sure your back up works every day and provide monthly backup reports via email
- Regular maintenance – we will combine both onsite and remote maintenance
- Regular reviews – we will meet with you regularly to discuss your network and systems
- Unlimited phone support
- Equipment support
- Anti-virus software for all PCs and Servers
- Email spam filters that provide daily email notifications to individual users
- Set monthly fee with no Lock in Contracts
Talk to us today about how Infocomm can partner with you to keep your business moving.