Transform Your Business with Our Professional Services

Infocomm’s ERP Software has been developed through the combination of over 30 years experience in the industry and the most advanced technology available. This experience has also been used to ensure the configuration and implementation is the best possible experience for your business with minimal operational disruption.

We Understand Every Customer is Different

As a custom development house, Infocomm tailors every solution we provide. We work with you to deliver the level of customisation your business needs, but our job doesn’t end there. Through our Professional Services, we will implement your solution, partnering with you throughout the implementation process and training your team.

Great Software Made Powerful by Relationships

At Infocomm we pride ourselves on our flexibility as well as our ability to listen. From the experience gained in our company’s 30+ year history, we’ve come to believe that software is more powerful when it’s paired with solid partnerships. That’s why everything we do is achieved through a personalised approach with a focus on what’s most important – our customers.

One of the most important ways we do this is by ensuring that the Infocomm consultants who help your business with the Project Management, Customisation, Implementation and Training for your ERP Software, are the same consultants who will be leading the ongoing support for your ERP Software.  The continuity of service and relationships ultimately saves you and your business a lot of time, money and frustration often associated with software implementations.

Our Professional Services Includes:

• Project Management
• Business Process Consulting
• Software Customisation
• Implementation and setup of the Infocomm ERP Solution
• Training
• Ongoing Reviews / Health Checks

Professional Services Tailored to You

Project Management 

Infocomm’s Project Management services will ensure your Enterprise Resource Planning (ERP) implementation is delivered to meet your business requirements on time and on budget. We will partner with you throughout your implementation and make sure we have to right people and expertise available at each stage of the process to support you and your business.  

Business Process Consulting

Throughout our 30+ year history of working with the transport and warehousing industry, we have developed strong expertise to consult to our clients on the opportunities and recommendations on business processes and operations in order to maximise their profitability, utilisation of resources and inventory turnover. 

Software Customisation

Our ERP software solutions have been designed and developed around the transport, warehousing and logistics industries.  However, we know that no two businesses or operations are the same. For this reason, our professional services extends to software customisation to ensure our purpose built software is customised to meet the specific needs of your business operations.

Implementation and Setup of the Infocomm ERP Solution

Once we have customised our ERP software to your specific business requirements, our team will manage the implementation and integration with your existing IT and Software, so you can quickly and easily realise the benefits of the Infocomm ERP solution. 

Training

Infocomm will then ensure all required business divisions are trained and supported in the features, functionality and benefits of Infocomm’s ERP software. This will cover front line team members with handheld devices such as pickers or drivers, through to head office staff managing daily, weekly and monthly reporting such as operations managers and finance divisions.